Importing to Uganda

Uganda’s ICT sector is expanding rapidly, fueled by government initiatives in digital infrastructure and literacy. However, businesses importing IT, telecom, and data center equipment must manage strict regulations, evolving taxes, and logistical hurdles to ensure smooth operations.

1. Regulatory Compliance for Digital Services

Uganda imposes taxes on imported internet-based services and applications, which complicates cross-border trade for software, platforms, and cloud-based solutions.

2. Customs Documentation and Clearance

Precise documentation—including invoices, HS code classification, and certificates of origin—is essential. Errors or missing paperwork can result in significant delays at customs.

3. Permits and Licensing for Tech Equipment

Imports of fiber optic hardware, telecom gear, and sensitive technology require approvals from regulatory authorities. Without proper permits, shipments may be held at entry points.

4. Duties, Taxes, and Cost Control

Beyond VAT and duties, specialized ICT goods may attract additional compliance costs. Incorrect valuation or duty calculation risks penalties and higher landed costs.

5. Infrastructure and Logistics Bottlenecks

Port congestion in Mombasa (Kenya) and Dar es Salaam (Tanzania)—the main gateways for Uganda’s imports—combined with inland transport challenges, often delay final delivery.

How to Overcome These Challenges

By working with IOR Africa, businesses can:

• Ensure compliance with Uganda’s digital services tax and ICT import rules

• Manage customs documentation, HS code accuracy, and clearance procedures

• Obtain permits and licenses for telecom, fiber optic, and dual-use equipment

• Provide transparent landed cost management under DDP terms

• Offer Exporter of Record (EOR) support for smooth cross-border trade out of Uganda

• Deliver end-to-end logistics solutions, from port clearance to final delivery inland