Exporter of Record Services

Our EOR solution helps IT and Tech companies achieve a seamless exporting experience
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IOR Africa is an Exporter of Record service provider in over 70 countries across Africa and the Middle East. We are your dependable partner when it comes to shipping global IT and telecom equipment.


The EOR is responsible for ensuring the export of all your IT equipment, telecom, and tech hardware from the country. It handles the paperwork, including determining the right classification, preparing all export compliance papers, and managing customs clearance processes. It can even step in as the official exporter when dealing with customs, ensuring everything is in order before heading off to the consignee.


In the realm of Exporter of Record Services (EOR), similar to an Importer of Record Services (IOR), the EOR assumes the pivotal role of guaranteeing meticulous adherence to essential compliance prerequisites and legal standards during the exportation of goods from the country. This involves diverse tasks, from accurately categorizing the obligatory Export Control Classification Number (ECCN) to procuring the necessary export compliance documents. Throughout the customs clearance procedure, the EOR can function as the interim custodian of the goods until they are formally acquired by the consignee.


  • Absence of a registered business entity in the destination country.
  • Unregistered status for the exportation of goods.
  • Lack of essential export licenses and permits for the merchandise.
  • Limited knowledge about the distinct export procedures, legal requirements, and local compliance.

Achieve a seamless exporting experience


seamless importing and exporting process starting from the speed response from your inquiry to shipping product uplift approval and receiving it.

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FAQs about EOR

Why is an Exporter of Record required?

An Exporter of Record is necessary to ensure compliance with export regulations, manage documentation, and bear legal responsibilities for the smooth export of goods from one country to another.

Can a freight forwarder be an Exporter of Record?

Typically, a freight forwarder does not serve as an Exporter of Record. The Exporter of Record is the entity responsible for legal obligations and compliance associated with the export process.

Who is the Exporter of Record?

The Exporter of Record is the designated entity responsible for adhering to export regulations, managing necessary documentation, and assuming legal liabilities during the exportation of goods.

What does an Exporter of Record do?

The Exporter of Record oversees the export process by handling compliance documentation, taking on legal liabilities, and ensuring the seamless exportation of goods to their destination.

Can the Exporter be the Importer of Record?

Yes, the Exporter can assume the Importer of Record’s (IOR) responsibilities. In such cases, the Exporter undertakes the legal obligations associated with importation, ensuring compliance with regulations, and managing the necessary documentation.