FAQs

Exporter of Record it’s a service that handles all of the documentation and pre-transit processes that are essential to ship items or products out of the country to any destination.

IOR takes an essential role by taking the commitment of all the required process as well as taxes right up to delivery. The whole process is official and fixed by law. Importer of Record helps customers comply with all obligatory rules and actions for cooperating with the country you desire. Additionally, by these services it helps client to export guarantee stock to other countries.

At IOR Africa we handle processes easily and clearly for our customers. We take care of the whole process so you do not have to get involved.

• Import license requirements: Documentation compliance checks, import permits and licensing
• Customs Clearance: Clear shipments through the relevant customs channels
• Freight where IOR Africa are required to perform it
• All customs charges and levies pre-paid on your behalf
• Perform the last-mile delivery to the end user
• Shipment status reports
• Storage solutions

This depends on the country and the kind of goods you are shipping. Some can only take 2 – 3 days. You need to keep in mind that more complex countries can take a lot longer than this period depending on their requirements and procedures.

To issue a quote we require the following details:

• Your company name and address
• Product code, description, quantity, value
• HS code and / or ECCN Number
• Weights & dimensions of the package if available
• City and Country of delivery.

All shipments require a commercial invoice, packing list and a datasheet for the products being shipped. For some countries we may require more documents depending on the procedure. All documentation requirements are pre-listed on our quotations.

Dual-use items are goods, software, technology and documents which can be used for both civil and military purposes and they can be referred to as ‘controlled’ goods. It covers the majority of IT equipment – namely the Networking, Voice, Security and Storage arena that has a data transfer and data analysis function.

No, the importer of record and the consignee are not necessarily the same. The consignee is the party to whom the goods are shipped and delivered. In contrast, the importer of record is the entity responsible for ensuring compliance with import regulations, managing documentation, and assuming legal liabilities for the imported goods. While they can be the same entity, especially in simpler transactions, they often serve distinct roles in the importation process.

Under Delivered Duty Paid (DDP) terms, the importer of record is the seller. In DDP shipping, the seller is responsible for paying all costs of delivering the goods to the buyer’s location, including duties, taxes, and customs clearance. In this case, the buyer becomes the consignee and is not directly responsible for the import process.

The importer of record number, also known as an IOR number, is a unique identifier assigned to the entity taking on the responsibilities of the importer of record. It is a crucial reference in international trade, used for documentation and regulatory purposes. This number helps customs authorities and other relevant parties identify and track the entity responsible for ensuring compliance and legal obligations in the importation process.

The exporter of record is determined based on the entity responsible for complying with export regulations, managing necessary documentation, and assuming legal liabilities for the goods being exported. The exporter of record is typically the seller or shipper, and their identification is crucial for ensuring a smooth and lawful export process.

The exporter of record and the U.S. Principal Party in Interest (USPPI) refer to different roles in international trade. The exporter of record is responsible for compliance and legal obligations in the exportation process, while the USPPI is the U.S.-based entity that receives the primary benefit, monetary or otherwise, from the export transaction. While the exporter of record focuses on the legal aspects, the USPPI is more aligned with the economic interest in the export.

IOR Africa provides a very clear import and export process with seamless stages to help you understand what to expect next and how we can help.