A relocation management company approached IOR Africa with an issue their client is facing, a manufacturing company. The company required a cost-effective support for more than 100 short-term assignees (STA’s) inbound from Europe. The Company was short on the means to handle temporary housing, settling-in and other services (and had no or a very limited budget for the STA’s.
IOR Africa Solution
Working closely with the RMC (Relocation management company), we allocated a two-hour webinar addressing the key challenges for settling in and swiftly to work and stay in the host city and the U.S. This webinar was followed by 4-hour Service email and phone support with native speakers.
Thankfully, the solution our company came with efficiently reduced the cost -burden on the company if they were to hire a human resource support for the STA’s. Moreover, the program helped employees to receive huge support for their short-term assignments.
- All means the company needed were provided to settle in
- The client received the support needed for around 150 assignees, as promised
- The client was very satisfied and they promised to work with us again
- Upon this successful job, we got a call from another company looking for IOR services from this client’s referral
The real indicator of quality third party support is value. IOR Africa’s team attitude, professionalism, competence and ability to prioritize for timely response makes an excellent package. When you give all of this at the very suitable and fully supported costs as they did, you complete the value equation.
Many thanks once again and keep up the good work!